Frequently Asked Questions
Please take a moment to read our FAQ before contacting support.
You’ll receive the fastest answer if you submit your inquiry via our contact form. The more info you provide in your first message the faster we will be able to help you.
We value your time and you’ll receive a response within 48 hours. We do handle requests in the order they’re received. Thank you for your patience and we’ll do our best to get back to you as soon as possible!
For details about everything shipping related please see our shipping page here.
You’ll receive an email notification immediately confirming we’ve received your order. Once your order has shipped you’ll receive another notification containing the tracking number.